Privacy Policy

Privacy Policy

Introduction

Welcome to https://hot-air-balloon-ride-dubai-deals.terratrek.net (hereafter referred to as “Hot Air Balloon Ride Dubai Deals,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services accessible through links on our website. These entities have their own privacy policies governing data collection and usage, which are beyond our control.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  1. Using our applications and services as an authorized user.
  2. Visiting our websites linked to this Privacy Statement.
  3. Subscribing to receive newsletters, emails, calls, or text messages/SMS from us.

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  • Account Information: This includes your user name, login ID, and password used to access our services.
  • Payment Information: Details related to your payment methods, such as credit/debit card numbers, expiration dates, and security codes.
  • Financial Information: Data about your financial status or transactions made through our platform.
  • Purchase Information: Records of products or services purchased, including quantities, order dates, and pricing.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network information, and advertising IDs.
  • Location Data: GPS coordinates and other location-based data when you use our location-enabled services.
  • Feedback: Comments, reviews, or responses provided by users regarding our products and services.
  • Social Media Information: User profiles and interactions from social media platforms when you connect with us on these sites.
  • Product Information: Details about the products you show interest in or purchase from our website.

We gather this data through various means, including direct user input, automated technologies (like cookies and tracking pixels), and third-party sources who share personal information with us based on their privacy policies.

Cookies

We use cookies to enhance your experience on our platform and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functionalities of our website, such as login sessions and language preferences.
  • Preference Cookies: Remembering user settings and customization choices.
  • Analytics Cookies: Tracking website usage statistics to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary for the purposes specified in this policy or as required by law. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data.

Security Measures

To protect your information, we have implemented robust security measures:

  • Employing encryption for secure communication and data storage.
  • Engaging trusted third-party processors who adhere to industry standards for data protection.
  • Regularly reviewing and updating our security protocols to address emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data, please contact us at the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you are entitled to certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your personal information under certain circumstances.
  • Restriction: Limit our use of your data in specific situations.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or file complaints/appeals, please contact our Data Protection Officer using the details provided in the “Contact Information” section below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage users to periodically review this policy to stay informed about how we protect their personal information.

Contact Information

For any questions, concerns, requests for access, or data-related inquiries, please contact us:

  • Email: [email protected]
  • Address: [Provide the physical address of your privacy team or department]